Project Management

– Meet Contractual SLAs and non-contractual SLAs / KPIs of the processes/account
– Manage Overall Cost to improve desired financial results
– Support Budgeting and Billing Process
– Supports growth in the existing and new accounts
– Governs and derives action planning and closure of customer feedback/comments in collaboration with the Project Manager/Tower Head.
– Interacts with customers to manage expectations, and ensures smooth project execution to achieve high customer satisfaction (VoC)
– Support change management process (contracts, process, people, systems)
– Identifies risks pro-actively resolve to ensures business continuity
– Ensures optimal deployment and utilization of resources
– Ensures compliance to all FAO processes.
– Implementation of various corporate/unit/branch level initiatives within the team
– Manage attrition / leaves within acceptable levels

People Management

– Identifies & assigns appropriate roles/tasks to team members
– Sets reasonable, challenging and clear performance goals for direct reports
– Track daily/weekly/monthly performance of all team members and provide appropriate feedback
– Tracks competency gaps that exist among team members & ensures that relevant//appropriate actions are taken on time for closure of the gaps
– Working as part of a multinational team
– Communicate and co-operate with teams located in India, as needed

What you need to have:

– Graduation in Commerce or Economics or Accounts or Finance, as Major
– Over all 8 – 10 years of experience
– Core experience of 6 years in F&A (AP / AR / GL)
– 5 years in Project Management experience in similar field
– Fluent Italian language

What we offer:

– Inspiring new challenges (various assignments, products and teams)
– Employee and Family Friendly Workplace – Opportunity to work from Home
– Supportive team culture
– Competitive salary and benefit package
– Professional development programs, trainings and educational support
– Private health insurance package