– Providing IT support to end users,
– Supporting the customers mostly in billing management related questions,
– Resolving routine user issues,
– Answering inbound calls (inbound) and calling users (outbound),
– Email messaging and instant messaging,

What you need to have:

– Fluent English and Spanish is a must,
– Excellent written and oral communication skills,
– Customer and result- oriented personality,
– Strong interpersonal, multi-tasking, problem solving, and organizational skills,
– No technical background, education or deeper IT understanding required.

What we offer:

– Continuous training and personal development possibilities,
– High quality working environment and multi- cultural teams.