– Handling daily volume/target of transactions, meet deliverables
– Resolving customer queries via e-mail or phone
– Adhering to standard operating procedures/training manuals while executing the task
– Ensuring compliance on the quality of deliverables
– Whenever it is a process update/change, ensuring that is incorporated in SOP with appropriate change management
– Effectively and timely communicating issues among internal and external stakeholders, building up constructive relationships with offshore teams
– Focusing on the continuous improvement opportunities, come up with process improvement & optimization ideas and collaborates with the team leader / Domain Solution Expert
– To be trained and act as back-up when required and/or as directed by the supervisor
– Liaise with internal and external stakeholders to resolve queries as necessary
– Foster and maintain high level of communication within own team and with other members
– Foster and maintain good business relationships with suppliers to ensure credit worthiness
– Attending weekly calls and other business communications with the client’s local team
– Might be required to travel on DD (Due diligence) & or KT (Onsite Knowledge transfer)
– Provides assistance within the agreed framework in case of any ad-hoc request raised by the client
– Comply with internal requirements, respond to the queries / requests of the team lader, project manager and / or the other internal supervisor regarding internal administrative tasks such as time sheet completion, Global Speed related processes etc.
– Support the Team Leader by providing the requested data / information regarding the internal and external reporting

What you need to have:

– At least 2-3 year experience in Finance and/or Accounting (Preferably in Record to Report, revenue recognition, product costing etc)
– Strong analytical skills
– Graduate or equivalent in Finance and Accounting
– Good Communication skills
– Solid understanding of JD Edwards is preferred
– Strong Microsoft Office knownoledge (Excel and Powerpoint)
– Fluent Italian
– Basic knowledge and experience of working with accounting principles