– Assist Applicants with immigrant and non-immigrant US visa application related procedure over the phone and via email
– Forward issues / enquiries to higher department in case they cannot be solved over the phone
– Book appointment with the US Consular for the visa application interview
– Inform Applicants regarding the crucial and supporting documents according to the type of the visa that he/she would like to apply for
– Inform Applicants about the payment terms and condition

What you need to have:

– Fluent language skills in English and Norwegian
– Exceptional writing and speaking abilities to provide clear and empathetic customer support through email and live chat.
– Must demonstrate strong communication and interpersonal skills.
– Requires basic software knowledge
– Must be able to efficiently manage multiple projects and tasks at the same time.
– Secondary school is requires
– Displays passion for and responsibility to the customer.
– Displays innovation in everything you do.
– A strong drive to complete tasks.
– Displays personal and corporate integrity.

What we offer:

– Work experience in international company and multilingual team
– Excellent atmosphere, friendly and diverse environment, teamwork
– We believe the health and happiness of our people is central to our success as a business – to achieve this we offer free fruit days and office massage.
– Internal training and career opportunities
– Wide range of financial and in-kind benefits
– Flexible work environment and working schedule
– Casual dress code